Terms of Service
1. General
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
2. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
3. Products & Services
We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice.
We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
4. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
5. Pricing & Payment
All prices are listed in Hong Kong Dollars (HKD) unless otherwise stated. We reserve the right to refuse or cancel any order if the product is listed at an incorrect price due to a typographical error or pricing error.
Payment must be received in full before orders are processed and shipped.
6. Shipping & Delivery
We will make every effort to ship your order in a timely manner. However, we are not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control. Please refer to our Shipping & Delivery page for full details.
7. Returns & Refunds
Our return and refund policy is outlined in detail on our Return & Refund Policy page. By making a purchase, you agree to the terms stated therein.
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of SuoXiang Trading and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, SuoXiang Trading shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our website or products.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms of Service.
12. Contact Us
If you have any questions about these Terms of Service, please contact our customer service team. We are happy to assist you.